Roundpoint Mortgage: A Comprehensive Guide

Overview

Roundpoint Mortgage Servicing Corporation is a national mortgage lender headquartered in Charlotte, North Carolina. It is a subsidiary of Freedom Mortgage Corporation and offers a wide range of mortgage products including conventional, FHA, VA, and USDA loans. Roundpoint is committed to providing excellent customer service and has been recognized for its efforts by J.D. Power and Associates.

History and Background

Roundpoint Mortgage was founded in 2007 and quickly became one of the largest mortgage servicers in the United States. In 2016, Roundpoint was acquired by Freedom Mortgage Corporation, another leading mortgage lender. This acquisition allowed Roundpoint to expand its product offerings and improve its customer service capabilities.

Products and Services

Roundpoint Mortgage offers a wide range of mortgage products to meet the needs of homebuyers and homeowners. These products include: * Conventional loans: These loans are not backed by the government and typically have lower interest rates than government-backed loans. * FHA loans: These loans are backed by the Federal Housing Administration and are designed for first-time homebuyers and those with lower credit scores. * VA loans: These loans are backed by the Department of Veterans Affairs and are available to eligible veterans and active-duty military members. * USDA loans: These loans are backed by the US Department of Agriculture and are designed for low- and moderate-income borrowers in rural areas. In addition to these mortgage products, Roundpoint also offers a variety of other services, including: * Mortgage refinancing: This service allows homeowners to replace their existing mortgage with a new loan with a lower interest rate or different terms. * Home equity loans: These loans allow homeowners to borrow against the equity in their homes. * Reverse mortgages: These loans allow senior citizens to borrow against the equity in their homes without having to make monthly payments.

Customer Service

Roundpoint Mortgage is committed to providing excellent customer service. The company has been recognized for its efforts by J.D. Power and Associates, a leading consumer research firm. Roundpoint offers a variety of customer service channels, including phone, email, and live chat. The company also has a dedicated team of loan officers who are available to answer questions and help customers find the right mortgage product for their needs.

How to Apply for a Loan

Applying for a loan with Roundpoint Mortgage is easy. You can apply online, over the phone, or in person at one of the company's retail locations. The application process typically takes less than 30 minutes. Once you have submitted your application, a loan officer will review it and contact you to discuss your options.

Conclusion

Roundpoint Mortgage is a reputable lender that offers a wide range of mortgage products and services. The company is committed to providing excellent customer service and has been recognized for its efforts by J.D. Power and Associates. If you are looking for a mortgage lender, Roundpoint Mortgage is a great option to consider.